It’s interesting to me how common the “open door” and “suggestion box” policies are but rarely seem to generate good feedback. I heard that issue recently from the owner of a $6 million manufacturer and installation contractor. Despite the presence of a suggestion box for several years, he hadn’t received a single input — ever.
Turn on the radio, the TV, or check out the news feed on your device-of-choice, and you’re likely to find much more bad news than good these days. It all paints a pretty grim picture of our future, doesn’t it? Or DOES it? Could it be possible that underneath it all, between all the headlines, that things are actually getting better?